How to Improve Stress Testing By Henry Essert Dana Hunt Alistair Macpherson A major survey finds that less than 20% more effort would yield 80% more value.
How to Find Jobs in the Insurance Industry By Bob LaBombard The labor market is changing rapidly at every stage of the process. Colleges, job-seeking grads and prospective employers need a better way.
5 Things Sailing Taught Me By Michael de Waal The lessons I learned sailing the seas have served me just as well on land. Here are five tips about entrepreneurship that sailing has taught me.
Keeping Institutional Knowledge By Peter Sanborn The failure to attract or retain top talent was the fifth-most significant risk facing businesses worldwide. Three methods can help.
Are Our Working Patterns Outdated? By Carol Sladek The 9-to-5 routine creates problems for many couples with children; here are a host of ways to adapt and keep talented employees.
Ideas Transforming Developing World By John Minor Until recently, most attempts to help the developing world were based around charities and aid. Now, innovation is surfacing.
How Diversity Can Stoke Innovation By Lorraine Stomski Workforce diversity can drive innovation, as alternative perspectives lead to new approaches -- but you must sustain the diversity.
Checklist for Improving Consumer Experience By Francis Dion Here’s a quick checklist of things CIOs can focus on today to start improving the consumer experience.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.