Leadership

Think speed! You're in a relay race. Moving parts of a partner organization to the start line is often easier than moving everyone at once.

Staffing has more options than in years past, with more data, analytics and research agencies, consultancies and contractors.

The Consumer Bill of Rights is based on the simple premise that agents, wholesalers and companies should place the consumer’s interests first.

Whatever lines of insurance you sell, there’s just one policy for company longevity: a strong leadership pipeline.

Millennials just think they do -- and we employers do them a disservice by not correcting them.

In a saturated market, suffering from overcapacity, will the "leave" vote on Brexit affect insurance premiums and, if so, in what way?

Insurers need a “platform solution” to enable agility, innovation and speed. The cloud can be the critical enabler.

The right onboarding is crucial for CSRs, whose duties include being the face of the company, answering questions for customers.