Leadership

Finding “Blue Ocean” is challenging in a low-growth, large market, and startups won't produce a surge of growth for insurance.

In failing to use social networking to its fullest career-boosting benefits, insurance pros are missing significant professional opportunities.

Should every company try a Zappos “whatever it takes” approach to customer service? No. Insurance is different.

Everyone hits a career plateau -- stay too long and you face burnout and decreased creativity and productivity.

If income equality is one of the key issues for insurance worldwide, won’t it also be one of the key drivers of industry change?

A smart new book offers insights on why we generally do nothing in the face of big change -- and how to get past that natural tendency.

Best practices can be inside baseball. Despite all the peer studies that meant the media “knew” that Hillary Clinton was the winner – SHE LOST!

There are three reasons why uncertainty is far higher than normal during the transition to the new president -- and business investing may suffer.