How to Take a Bold Approach to Growth By Mike Walker Using a portfolio approach, insurers must start facing up to the difficult decisions that must be made about their underperforming assets.
Your Next Director Should Be a Geek By Chunka Mui Toby Redshaw Digitally driven change is becoming as critical an issue to most companies as finance, but boards aren't prepared.
10 Steps for Dealing With a Suicide By Bob VandePol Tragedy can beget additional tragedies. How leaders respond after death by suicide is critical to stopping that negative momentum.
5 Ways to Flub a Big Decision By Chunka Mui Research into 2,500 major failures finds that many big decisions are doomed even before they come off the drawing board. Why?
Language and Mental Health (Part 2) By Donna Hardaker Sally Spencer-Thomas When talking about suicide, test language by substituting the word “cancer” for the word “suicide.”
So Your Start-Up Will Sell Insurance? By Kyle Nakatsuji There are four distribution models to consider: lead generation, agency/brokerage, managing general agency and carrier.
A Word With Shefi: Inoma at WeSavvy By Shefi Ben Hutta "The current industry model has to shift from one that penalizes to one that rewards the customers for positive behaviors."
Managing Behavioral Health at Work By Mark Walls Employers can reduce the duration of disability for behavioral health issues and perhaps see improvement in workers' comp, too.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.