Leadership

The Consumer Bill of Rights is based on the simple premise that agents, wholesalers and companies should place the consumer’s interests first.

Whatever lines of insurance you sell, there’s just one policy for company longevity: a strong leadership pipeline.

Millennials just think they do -- and we employers do them a disservice by not correcting them.

In a saturated market, suffering from overcapacity, will the "leave" vote on Brexit affect insurance premiums and, if so, in what way?

Insurers need a “platform solution” to enable agility, innovation and speed. The cloud can be the critical enabler.

The right onboarding is crucial for CSRs, whose duties include being the face of the company, answering questions for customers.

A major survey finds that less than 20% more effort would yield 80% more value.

The labor market is changing rapidly at every stage of the process. Colleges, job-seeking grads and prospective employers need a better way.