The World Owes Me Nothing Try this for a week. Every morning, tell yourself, "The world owes me nothing." See if you don't feel a lightness afterward.
Zenefits Compliance Saga Takes a Turn By Alan Katz Zenefits CEO resigns over failure to use licensed agents. Moral of the story: Things move fast in the start-up world.
What Are Other Marketers Doing? By Paul Laughlin Marketing leaders share insights on the need for personalization, emotions, the humanizing of insurance -- and more.
ERM Blurs Lines for Nonprofits By Peter Persuitti Risk management is helping nonprofits see beyond their organizational boundaries and collaborate more with their communities.
The Keys to Forming Effective Teams By Dean Harring Think of your most recent experience with teams. Were others as effective as possible? Were you? Not likely.
How to Build a Fail-Fast Culture By Mary Lyons Building a fail-fast culture in a slow-moving company in an industry full of tradition is hard, but some principles can guide you through the transition.
Selling to Millennials Is Easy! By Nikole McMyler There is actually a simple method for selling to millennials. Let's call it “McMyler’s Equations of Millennial Mathematics.”
Communicate, Communicate By Rob McIsaac Carriers face a challenge -- or an opportunity -- to rethink the form and frequency with which they communicate with customers.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).