Personal Lines

The customer's journey has changed little in 100 years. It still runs through agents. But demographics will change their role fundamentally.

Allstate is developing safety ratings that go beyond data from the car and measure the driver's heart rate, blood pressure and EKG.

As the smart home gains momentum, insurers need to do three things to begin to understand the implications and opportunities.

With the property-casualty outlook calling for even more digital disruption next year, here are eight priorities insurers must tackle.

While insurers use telematics to price better, Verizon is offering a connected car app with services that customers really value.

The questions are getting more complex as self-driving vehicles approach reality. It's crucial that we experiment and learn.

A statement by Volvo -- following actions by Google, Mercedes and now Tesla -- means that the future of car insurance is upon us.