Is Transformation Losing Steam? By Karen Pauli In a word, no. Interest and application in personal lines are still strong because of UI and AI. But some scenarios are good news/bad news.
Q2 Progress at Root, Lemonade, Metromile By Matteo Carbone Current business models are not yet showing any clear competitive advantages for the three full-stack insurtechs.
Keys to Improving in Commercial Auto By Patrick Foy After billions of dollars of underwriting losses in commercial auto, insurers can bend the curve toward profits.
Is Buying Insurance Like Ordering Food? By Bill Wilson No. Entering into a complex legal contract where significant assets are at stake is not remotely similar to ordering delivery of a burrito.
Potential Risks of Illicit Drug Residue By Kevin Burgher Ian Mendes With the opioid crisis, adjusters need to keep safety top of mind while inspecting a drug-related claim.
More Options for Cannabis Insurance? By Jonathan Isaacson Andrew Lipkowitz Two bills in Congress may resolve issues restricting insurance of marijuana-related businesses, or MRBs.
How Non-Standard Became the Standard By Mark Eastham Climate and changes in housing stock are driving a move to non-standard insurance, enabled by two major technology trends.
Homeowners Quoting: Is Process Improving? By Karen Pauli It is a challenge to create the five-question, two-minute online experience that many are striving for in other lines. Customers feel no sympathy.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.