And the Winner Is…Artificial Intelligence! By Karen Furtado It is easy to lose sight of the fact that we are seeing only the very tip of the iceberg in terms of how AI can transform the business of insurance.
AI Still Needs Business Expertise By Lewis Fein AI dissects the anatomy of policies, benefits and premiums, but customers need a combination of science and sound advice.
How to Use AI, Starting With Distribution By Silke Genuit Customer care powered by artificial intelligence gives insurers the opportunity to save 30% of their service costs.
Insurers: Start Boosting Your 'AIQ' By Silke Genuit Insurers need a much higher artificial intelligence quotient (AIQ), but they face a crucial talent gap among employees.
3 Steps to Demystify Artificial Intelligence By Paul Eaton Yes, AI will change everything. But that doesn't mean the technology need be daunting, or that insurers lack the skills to tackle the challenge.
Using AI for Customer Experience at Allstate By Blake Morgan Imagine having an expert mentor at your fingertips at all times. Someone who could answer questions and provide advice.
Why AI IS All It’s Cracked Up to Be By Jason Verlen Some say it’s too early to evaluate the long-term impact of AI, but it's already fundamentally changing the way auto insurers do business.
Why AI-Assisted Selling Is the Future By Roi Agababa The future lies in leveraging smart technology to streamline sales, increase conversions and have more productive agents and brokers.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.