AI & Machine Learning

Claims currently are touched by multiple employees. However, a new process of “touchless” claims doesn’t require any human intervention.

We need a new approach that doesn’t place all the burden on the technology to work miracles and automate complex processes.

Often called out for being slow to change, the insurance industry is beginning to catch up quickly on cognitive technologies.

Technology advancements are blurring the borders between humans and machines. Where is this all leading us?

Is machine learning really bias-free? And how can we leverage this tool much more consciously than we do now?

As you contemplate the introduction of artificial intelligence, you should articulate what mix of three approaches works best for you.

With Google and Wikipedia, we can be experts on any topic; they don’t make us any dumber than encyclopedias, phone books and librarians did.

Insurers across all lines cite underwriting as the biggest opportunity, while claims is also promising, with many use cases.