AI & Machine Learning

Even if fully self-driving cars don't arrive for 10 to 15 years, could robots replace people as drivers in the interim?

Machine learning will improve compliance, cost structures and competitiveness -- but insurers must overcome cultural obstacles.

Artificial intelligence can create natural dialogue with customers, nurture those leads, prioritize them for agents and follow through.

The Jeopardy win by IBM's Watson was just the start; it and other technologies are at the point where they can automate knowledge jobs.

Robo-advisers are winning investment clients and have big implications for financial services firms, including insurers.