The Consultants Are Here to See You... By Dean Harring Don't resist. You can't. But you can frame their work in ways that will help you shape the outcome of their analysis.
The 1 Way to Maximize Success in Mediation By Teddy Snyder Preparing a brief, even an informal one, gives you a head start with the mediator without tipping your hand to the other side.
Why Comp Claims Can Take Forever By J. Bradley Young There are three, sometimes-overlooked reasons -- one of which defies common sense.
Research That Predicts Claim Risk By Karen Wolfe Industry research is invaluable. Leverage the work of serious researchers rather than engaging in pricy statistical modeling.
Inside Perspective on Auto Fraud, Part 1 By John Standish Why it's so easy to steal from insurers – and what to do about it. Insights from a fraud investigator and a fraud ring mastermind.
The 6 Misconceptions on Using Mediation Myth #5: There is no need for mediation because our case is a sure winner -- then why is the other side hiring lawyers and spending money?
A Better Way to Measure Claim Risk Very powerful information residing in claims data is, for now, virtually ignored: diagnostic codes in the form of ICD-9s.|Very powerful information residing in claims data is, for now, virtually ignored: diagnostic codes in the form of ICD-9s.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.