Claims

2017 is the right time to find an alternate risk transfer solution that creates efficiencies in your claims handling process.

Advanced analytics can be used early to help identify litigation-prone claims.

Losses that appear to be under deductible always benefit from an independent review, for three reasons.

Getting an entire company to revamp its claims process is difficult, but individual pros can do three things that customers will relish.

Drones and other new sources of data are creating unbelievable possibilities -- but may overwhelm companies with data.

First responders get lots of training, but what about second responders? Here are four hazards that claims pros must watch out for.

So-called V2V and V2I technology records images and data, allowing an accident scene to be faithfully recreated.

Bad-faith claims are often the result of an oversight or simple miscommunication, and can be avoided.