Claims

What is at risk of being overlooked in the rush to a streamlined claim process are the individuals who at critical times need a personal touch.

Casualty organizations operate without effective reporting and measurement, with aging and disjointed technology. It's time for a new approach.

The missing piece has been what happens immediately after an accident occurs and before your insurer starts to handle your claim.

If claims and procurement looked beyond their siloed tactical practices and collaborated, they could make critical improvements.

Companies must increasingly rely on technology to achieve more with less — so one type of manager is dangerous.

The insurance industry will move from claims handler to claims preventer, so comparing products will become much more complicated.

2017 is the right time to find an alternate risk transfer solution that creates efficiencies in your claims handling process.

Advanced analytics can be used early to help identify litigation-prone claims.