Claims

Some say it’s too early to evaluate the long-term impact of AI, but it's already fundamentally changing the way auto insurers do business.

The IoT can facilitate and improve claims management, adding even greater value than through its ability to reduce risks.

Issues can be complex: Personal injury laws differ in every state in terms of the type of injuries they cover and the reimbursements offered.

Four main problems have prevented life insurance companies from embracing digital transformation in their claims processes.

The answer is as simple as the smartphone. Sensor data from it can stratify driver risk eight times better than credit scores.

Today's customers are accustomed to instant everything, and the outdated paper check payment model is a gut-punch in a time of a need.

Robotics process automation (RPA) lets insurers handle high-volume and complex data actions at exponentially greater speed than in the past.

Just 15% of customers are satisfied with their insurer’s digital experience -- which, done right, can cut claims process costs by 30%.