Claims

Insurers should talk to plaintiffs’ lawyers, exchanging ideas, not insults, because the essence of diplomacy is the attempt to reach a solution.

Insurers need to speed claims handling while reducing errors, including hiccups in scheduling. AI should play a key role.

Automated systems are important to guide the customer through the correct claims journey, allowing carriers more time to innovate.

A dynamic tool, covering all stages of development, allows for the calibration of a benchmark that better resembles individual portfolios.

Property/casualty claims is destined to transform more than any other area of the insurance business over the next decade.

How can you dramatically improve your litigation success? Easy…don’t litigate. Resolve the coverage issue before a claim arises.

Have you ever experienced your company's claims process? This would be a great exercise for many executives.

Research has shown automated machine classification can be 30% more accurate and could increase productivity by 80%.