The Connected World: How It Changes Claims By Bill Brower What do customers think about claims automation? How can leveraging today’s technology and real-time data wow customers?
3 Techs to Personalize Claims Processing By Karen Pauli Staffing up is expensive, and claims organizations are already experiencing a shortage of individuals to fill critical roles.
How Work Culture Affects Claims Process By Don Russell Even beyond the impact culture has on talent acquisition and retention, it can drive better risk management and customer service.
Why AI IS All It’s Cracked Up to Be By Jason Verlen Some say it’s too early to evaluate the long-term impact of AI, but it's already fundamentally changing the way auto insurers do business.
How IoT May Revolutionize Claims By David Wechsler The IoT can facilitate and improve claims management, adding even greater value than through its ability to reduce risks.
5 Tips for Avoiding Personal Injury Claims By Mario Palermo Issues can be complex: Personal injury laws differ in every state in terms of the type of injuries they cover and the reimbursements offered.
Sorry State of Life Claims Processes By Bobbie Shrivastav Four main problems have prevented life insurance companies from embracing digital transformation in their claims processes.
How to Address the Rise in Auto Claims By Sam Madden The answer is as simple as the smartphone. Sensor data from it can stratify driver risk eight times better than credit scores.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.