Commercial Lines

The big question – how have initiatives that leverage transformational technologies changed due to the pandemic?

Construction crews need continual training in the best of times, and the evolving challenges of COVID-19 heighten the need.

As insurers worry that the pandemic is depressing premiums, here is a way to rethink workers' comp -- and two entirely new product ideas.

As much as claims representatives want to help individuals, there has been no feasible way to provide compassion at scale.

While raising rates might be how the industry has responded to uncertainty in the past, there are reasons not to do so now.

As more projects resume, contractors can draw lessons from areas where work was never halted to reduce risks and rebuild momentum.

Manufacturers must understand that the digital push to run more efficiently creates a security gap that must be addressed.

Expectations for success continue to rise as more businesses reopen with safety as a top priority.