Going Digital

ITL is planning to release a collection of on-demand videos which will focus on timely topics and consist of 4-6 webinars promoted and released over the course of 8 weeks.

Big gaps have been exposed, mostly related to manual, paper-based processes. The need for a fully digital business has become crystal clear.

We will not be returning to a state like what was before the outbreak – too many things have changed.

Amid all the COVID-19 chaos, there is an opportunity to renew your business. It won't be easy, but here are three steps to get you started.

Five design principles can move a strategy beyond siloed activities, producing a bionic organization.

Maybe, at last, we can move beyond accepting that pet insurance is the best we can do when it comes to introducing innovation.

The more that people and businesses get used to operating remotely, the more it will be expected – even after the virus is contained.

The coronavirus is exposing the fragility of the world's connections. Here are thoughts on how insurers should adapt now, while rethinking the future.