Leadership

Boards manage risk much as sailors used to navigate, through clumsy "dead reckoning." Huge benefits come from more precision.

No, we aren't. And the lack of listening by insurers creates two particular problems with pricing and two issues with service.

Many owners focus on the financial aspects of succession, but it's also crucial to take a disciplined approach to the human component.

The best insurance policy a business can buy requires an unusual focus on values and commitment to loyalty from the top down.

Insurers' corporate structures tend to be complicated. Simplifying them can reduce effort while raising capital.

During National Suicide Prevention Week, executives can take bold positions declaring mental health a critical workplace concern.

Many great companies hire for attitude and train for skill, which can both identify better candidates and build a tight, strong culture.

Are conferences in need of reinvention? Is the old format reaching the end of its useful life? Is there a better way?