From Our Partners

To attract and retain younger consumers, carriers should take a page from the omnichannel customer experience strategies of the “Big Tech” providers.

Insurance carriers stand on the verge of a transformative era fueled by AI's promises of personalized services, predictive analytics, and enhanced productivity, aligning with evolving customer expectations.

A recent discussion revealed a global car insurance fraud exploiting lax verification to insure cars online and then steal them. This has led insurers to adopt stricter measures like multi-factor authentication.

Having a customer portal is a non-negotiable, but deciding how much to invest in its design is the challenge.

Insurance carriers facing profitability challenges and shrinking market options turn to behavioral deep learning for sustainable solutions, managing risks effectively while serving stakeholders.

Carriers face pressure from consumers to speed up the P&C claims process. An omnichannel engagement strategy should be part of the solution.

The State of Online Payments report reveals that 60% of respondents encounter monthly digital payment issues, emphasizing the need for streamlined solutions to enhance efficiency.

As climate-related disasters push large carriers out of key insurance markets, smaller carriers can take the lead.