Leadership

While the pandemic and recession raise broad concerns, a roundup of recent insurance statistics shows the industry working off a strong base.

By 2030, these new business models could deliver $600 billion in revenue growth and 25% to 35% improvements in combined operating ratios.

Incumbents will go out of business, be acquired or reinvent themselves, through one of these six strategic approaches.

More than 1 million people list "thought leader" on their LinkedIn profiles. So many thoughts! So much leadership.

What if we, as professionals, ignore the pain of our clients and don’t reinvent ourselves and our industry to work first for the consumers?

Net Promoter Score has its fair share of critics, but they often overlook one of the metric’s greatest benefits: its ability to define corporate culture.

Strategic planning seldom yields bold changes. Capital allocated to each business unit from one year to the next is nearly identical.

For too long, the insurance industry has been like the sandhill crane, always looking down for food. It's time to emulate a different bird.|