Leadership

On a scale of 1 to 10, the changes that can be realistically expected for insurance transformation in 2020 range between 1 and 2. |

Research identifies three factors that differentiate what some people do that allows them to harness failure for success while others simply fail.

In five years, the premier insurance technology providers will be Aon, Marsh, Munich Re, Swiss Re and Allianz.

Leaders must fearlessly create and live by tenable, actionable values--then talk about them to recruits, in interviews and in All Hands meetings.

If you are in management, when was the last time that you personally examined your systems from an outsider’s standpoint?

Companies that provide the best customer experience consistently outperform during downturns. Now is the time to invest in CX.

No right-minded business sets out to spook its customers. But that’s inevitable when companies lose sight of what’s important.

Understanding suicide through a public health framework offers many new solutions.