So, You Want to Work With Insurtechs? By Brent Williams Have you ever experienced your company's various processes? This would be a great exercise for many executives.
15 Top Apps for Mental Health By Sally Spencer-Thomas Here are some of the most popular, best-researched and most innovative apps that prevent suicides and promote mental health.
How to Establish Transformation DNA By Gautam Kumar A transformation agenda can be sidetracked for any number of reasons. Here is a time-tested way to keep one on track.
Integrity First: Digital Marketing Manifesto By Lewis Fein Insurers can be far too cavalier about digital marketing, when they are otherwise so conservative about how they do business.
19 Innovators to Follow in 2019 By Tom Hammond Innovators are exploring the frontier of insurance through smart investments, creative problem solving and new products and services.
'Organic Insurance': Back to Basics By Hasan Meral In Istanbul 150 years ago, the only way to protect a home against fire was to buy insurance--insurers had the only fire departments.
Why Insurers Must Communicate More By Lewis Fein Now is the time for insurers to fill the void caused by the government shutdown, to establish goodwill and earn the trust of the American people.
9 Pitfalls to Avoid in Setting 2019 KPIs By Paul Laughlin A few, important KPIs can be enough to model the most important business processes but must be anchored in the organization.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).