Agent & Broker

Agent and Brokers Commentary: December 2022

Given how quickly the landscape is evolving, we will likely have a very different channel environment in five years than the one we have today.

Anyone who has purchased insurance by phone and a series of back-and-forth emails knows how slow and difficult that process can be. But it doesn't have to be that way. 

Digital games activate our brains’ reward pathways. Agents can use them to help customers learn about insurance and make each lesson stick.

Agent and Brokers Commentary: November 2022 

We talk with Bryan Davis, a HUB International executive and head of its digital platform, VIU by HUB, about its new hybrid business model that includes digital and its broader implications for brokers.

Agent and Brokers Commentary: October 2022 

Solutions can address brokers’ administrative risks from within, in a way that focuses on the customer/risk manager experience and leads to vastly improved alignment.