Agent & Broker

Stephen Crewdson, senior director of global business intelligence, insurance, at J.D. Power, says its latest survey of agents and brokers finds improvement in satisfaction with how carriers are treating them, especially in commercial lines

Data has shown that, compared with individual decision makers, diverse teams make better decisions 87% of the time.

Wineries are one part farm, one part manufacturer, one part entertainment complex and one part hospitality provider/retailer. Risks abound. 

Complementing a customer relationship management system with AI/ML-based solutions can harness the power of data within an organization.

With the 21st-century shopping experience becoming a "buy now with one click" affair, consumers expect this across the board, no matter the industry.

When it comes to insurance, customers trust people more than tech. Customers want a credible human partner throughout the buying process.

Agent and Brokers Commentary: September 2022 

In this month's interview, Kaitlyn Taylor, director of agency accounts at Clearcover, talks about helping agents be more confident about their opportunities to take advantage of technology and serve customers.