Agent & Broker

One challenge is recognizing this might be the greatest time ever to recruit people, because 70% of employed individuals say they need a second income to make ends meet. 

To begin with, we all should rethink the terms independent agency “system,” “channel” and “distribution.”

Aimee Kilpatrick, chief operating officer at Cadence Insurance, describes how the Cadence Bank-owned insurance agency is tackling the industry-wide talent shortage, and how it is meeting clients' evolving needs,

Haphazard marketing may result in a decent amount of web traffic. But if those prospects do not convert into customers, you've wasted your time, effort and money. 

Drawing on our national franchise, we set up an "insurance village" after Hurricane Ian. Here are three lessons we learned that can help agents make an impact after a natural disaster.

Across the sales value chain, insurer executives generally have low satisfaction with digital capabilities, particularly in early stages of the sales process.

Agent and Brokers Commentary: December 2022

Given how quickly the landscape is evolving, we will likely have a very different channel environment in five years than the one we have today.