Call to Action for Thought Leaders By Jeff Pettegrew The industry is ripe for disruption in 2015, and, to quote the great Dr. Seuss, needs "the thinks you can think up if only you try."
How to Unleash Employee Talent By Brian Cohen Senior executives under financial pressure often take actions that cause distractions. Here are three ways to let employees solve the problems.
What Employees Want for Christmas By Julie Winkle Giulioni Hint: The answer isn't a gift card for designer coffee, an outing with laser tag, team building and pizza or even a new title.
Thoughts From an Insurance Millennial By Justin Peters In the first of a series of articles, the author lays out three creative ways to hire bright, young people into the insurance industry.
Does Everyone Want a Promotion? By Julie Winkle Giulioni In a word, no. That relieves pressures on managers worried about satisfying expectations but creates a host of other challenges.
A Method for Avoiding Group Think By Chunka Mui Have you ever been in a meeting where everyone else rallies around a position that is surely wrong? You likely went along.
Getting to 2020: Redefining the Culture (Part 3) By Mike Manes A house divided cannot stand? Not any more. You need to divide your house.
The Need to Be Open on Mental Illness By Joel Bosch Senior executives who suffer from depression -- like the author -- must lead the conversation in the workplace to reduce suicide.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.