Digital Is the Assistant We Always Wanted By Troy Korsgaden So why do many companies and advisers in our industry resist digital advances like customer self-service and apps?
Embedded Insurance -- Both Old and New By Bill Suneson Embedded insurance has been around for a long while in the form of affinity groups, but it still creates opportunities that smart agents will exploit.
Managing Your Personal Brand By Kevin Trokey Whether you like it or not, you have a personal brand. A powerful one differentiation you and creates an emotional connection with your audience.
Building Your Digital Sales Arsenal By Michael de Waal Customers have more information at their fingertips than ever. The trick is reaching the right customer, at the right time, on the right device.
Shortening the Conversion Cycle By Louis Cipriano The pathway to faster sales and high return on marketing investment is tied to effectively leveraging behavioral data.
Why Gen Z Should Go Into Insurance By Kristin Nease During an uncertain time for employment, the insurance field may be that sure thing Gen Z job seekers are looking for.
4 Questions That Scare Salespeople By Kevin Trokey I can appreciate the job's difficulty. But I swear, at times, it seems like salespeople are intentionally making their job harder.
Are Your Healthcare Vendor's Claims Valid? By Al Lewis This article, the first in a series, looks at how regression to the mean is often misused to justify false claims about the success of wellness programs.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.