Who Will Buy Direct and Why? By Karlyn Carnahan The question for insurers is how they want to address a growing desire by small businesses to purchase online.
Diversity and Respect: Best Insurance Policy By Lewis Fein "Insurers must not only diversify their agent base but create and market plans that reward those living in areas they once punished.”
No More Apples-to-Apples Comparisons By Tony Caldwell Yes, insurance is complex, but such comparisons oversimplify insurance, make it a commodity and serve neither the client nor the agency.
Bringing Transparency to Brokerage Selection By Anthony Waters For too long, companies have had to navigate the broker selection process with limited resources. Technology is solving the problem.
P&C Distribution: What's Old Is New By Mark Breading There are eight different models or options for insurers to consider -- but it's fair to ask if these distribution models are really new.
Technology and the Agent of the Future By Tony Caldwell Technology promises to free agents to spend more time with clients and prospects, broadening and deepening relationships.
P&C Distribution: Blending Models By Mark Breading For every line of business across P&C, there are compelling reasons to expand distribution beyond the tried and true channels.
Impact of Change Fatigue on Selling By Kevin Trokey The last thing that clients want in these crazy times is the thought of anything else being disrupted. They want relief. Lead them there, my friend.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.