Agent & Broker

Choosing the right policy handling application may unlock significant value; the wrong one may impose a strategic constraint for years.

Think you've seen a soft market before? Just wait. Changes in auto insurance, alone, could eliminate 5% of P&C premiums in the U.S.

With the E.U. having approved the deal, only one question remains: Just how much of a train wreck will the Marsh/JLT merger be?

The key to true transformation and innovation isn’t just about investing in new technology. It’s about investing in new mindsets.

While many incentive programs are soon ignored, gamification makes desired actions and rewards part of the immediate sales environment.

"If I do not have procedures, then the plaintiff cannot accuse me of not following procedures! I win."

Agency data can be consolidated with several other data sources to paint a better picture about clients and improve risk analysis.

The winner won't be the first brokerage to go fully online; it'll be the one that doesn't lose its humanity in the face of the digitalization.