Stop Selling; Start Helping People Buy By Kevin Trokey Speaking to the needs of today’s buyer is different than before. The hardest work takes place way earlier than it has in the past.
How Agencies Must Embrace Tech in 2019 By Mike Furlong While some insurance agencies have made updates to embrace disruptive digitalization, most are still woefully out of date.
Lessons Learned: Wisdom of Scar Tissue By Mike Manes It’s what you learn after you know it all that is really important. This often includes scar tissue gained when things don’t go as planned.
Integrated Marketing Strategy for Agents By Anand R To drive insurance sales in the digital era, there’s an easy way to leverage a physical agent network for increasing digital sales and revenue.
4 Tips to Improve Client Relations By Leah Ohodnicki A key to client relations: Time is a limited commodity, and every client does not deserve an equal share of it.
5 Digital Predictions for Agents in 2019 By Jason Walker Technological leaps will range from responsive mobile websites and texting with customers to chatbots and voice searches.
Finally, an Insurer Proud of Agents By Matteo Carbone Steve Anderson The State Farm chatbot ad has been criticized, but it is great to finally see a large insurer that is proud of its agents.
Documents: The Future Is Automated By Jesse Wood While there may be comfort in filing documents the traditional way, embracing change and automation will bring relief and clarity.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.