Agent & Broker

One reason new customer costs are so high in insurance is that the industry has lagged in adopting digital technologies.

How does an agent/company win when big competitors keep pounding the "commodity" claim? By treating each customer as an individual.

Clients may have increased access but not always the ability to translate price and item information into useful knowledge.

A property owner is 27 times more likely to experience a flood than a fire, yet only 20% of the flood damage caused by Harvey was insured.

While agencies have survived without a strong marketing strategy and plan in the past, those days are long over.

The insurtech industry must get away from the misguided premise that what consumers want and need is fast, easy and cheap.

While it’s easy to get stuck in the routine of working IN the business, it’s critical for independent agents to also work ON the business.

If you find yourself claiming that your agency wins by providing better service, you really need to rethink your message.