Agent & Broker

Painful misunderstandings arise over what general liability policies actually cover and what risks they simply won’t mitigate.

How can brokers adapt to the increasing complexity of the healthcare business, attract more customers and grow their businesses?

Here are seven ways to use empathy and compassion to transform the growth trajectory of your sales organization.

While the days of a dedicated sales assistant are long past, tools like LinkedIn can augment our existing sales approaches.

While digital has created huge efficiencies for agents, three underutilized approaches provide opportunities for even bigger gains.

Hanging onto this outdated notion has caused the industry to lose focus on the end consumer and shift the focus to the agent as customer.

Cost is a sticking point for almost all customers and a common reason why deals of all kinds fail. But don't get discouraged.

New entrants are transforming how insurance is bought and sold, turning "I" into "we."