Agent & Broker

The disruption in the industry’s traditional distribution system requires a "2D" strategy, optimizing both the front and back ends.

Many recommend not buying the rental car damage waiver, but they gloss over key issues about personal policies and credit card coverage.

No, but "direct" is a dangerous word when you start talking about eliminating middlemen. There is a better, more inclusive approach.

Group benefits providers need to prove their abilities to meet employer needs while integrating strategically with brokers.

Courts are not inclined to find a fiduciary duty, but brokers and agents must be careful to avoid assuming that level of responsibility.

Working with your kids is tricky. Here are six tips that will help you, them, the rest of your family and your management team.

The relationships between clients and agents can now be facilitated by rating and matching services akin to Yelp and Angie's List.

This checklist will help agencies find the right partner and build the right relationship if they are outsourcing back-office functions.