Zenefits: Disrupting Lives, Not Just the Insurance Industry By Kevin Trokey More than disrupting an industry, Zenefits has built an organization that is disrupting people’s lives—and not in a positive way.
You Are No Longer an Insurance Agent By Brent Kelly It's no longer enough to just be an agent. You are first and foremost a marketer, publisher, creator, innovator and more.
How to Use All the New Data By David Bassi Imagine a time when much of insurance buying is inverted, beginning with an offer for coverage, rather than a lengthy application and quote request.
How to Bring Distribution Into Sync By Denise Garth Just as retailers remodel every few years, insurers need to rethink their digital interfaces while optimizing their back-end systems.
It’s a Good Time to Be in Insurance By Reid French Now is the time for your agency to embrace digital technology to take advantage of every business opportunity in a market primed for profitability.
Uber's Thinking Can Reinvent the Agent By Jeffrey Chesky Uber didn't reinvent the product -- the car. It reimagined the driver. The same can be done with insurance agents.
The Mystery of the Millennial Buyer By Nikole McMyler We still have a long way to go to understand and serve the Millennial insurance buyer right, but here are some tips that will get you started.
4 Myths About Independent Agents By Andrea Masterton Many, including agents, think digitization will replace them. Not so. Used right, technology enhances agents' relationships with clients.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.