Agent & Broker

Technology provides three new ways to boost agency productivity while meeting the evolving expectations of insurance customers.

Independent agents have been declared moribund for decades but are prospering. Why change now? Because of that "freckle"....

CPCU is usually done as a self-study program and can be hard for those who haven't done something like it, but eight strategies can get you through.

Should it really be possible to spend minutes on a continuing education course and get hours of credit? One that's open book? On ethics?

An Accenture survey finds low interest in technology among independent agents, which could impede their ability to provide exceptional service.

Since 1977, no more than 15% of respondents have said our ethics standards are high, while no fewer than 25% have ranked us below average.

Insurers have important misconceptions about Millennials as customers. They are not all technology geeks with blind trust in social media.

Robo-advisers are winning investment clients and have big implications for financial services firms, including insurers.