Agent & Broker

If brokers are going to continue to provide exceptional customer service, they need the technology and resources that can back them up.

Embedded insurance, partner distribution or B2B2C distribution can be highly effective. But it's not easy to get right. 

AI lets brokers focus on higher-value tasks, provide better service and build more business than they ever thought imaginable.

With scrupulous implementation and judicious oversight, AI can supercharge the industry and provide better services to customers.

Agent and Brokers Commentary: June 2023

To explore how agencies are adopting technology and how they can do even better, ITL Editor-in-Chief spoke with Jason Keck, founder of Broker Buddha, which provides a software platform for agencies.

The industry kids itself about having gone paperless. In fact, we still use the same processes we used in the 17th century. It's time for a change.

Finance games have been shown to greatly help with life insurance sales -- and digital, large-scale versions are becoming available.