How to Augment Agent Channels By Eric Gewirtzman How does an insurer establish a digitally based, direct-to-consumer presence when many haven’t yet stepped onto the digital stage?
The Comparative Rating Illusion By Bill Wilson Independent agents have been doing comparative rating for decades. And, in person or online, it’s a dangerous thing.
Are P&C Insurers Failing Agents? By Tom Hammond More than a quarter of independent agents find the effort spent on administrative tasks to be a serious threat to growth.
How to Drive More Quotes By Nazli Yuzak CRO is a data-driven approach to taking the user experience to a higher level to transform more site visitors into paying customers.
Distribution: About To Get Personal By Rick Huckstep The supply chain will co-exist with brands and within ecosystems unconnected to insurance. Carriers will be irrelevant.
5 Ways to Enhance Client Engagement By Julie Littlechild Instead of thinking about best practices in our industry, don’t we need to look at how other industries are innovating and see the implications?
Insurtechs: 10 Super Agents, Power Brokers By Roger Peverelli Reggy De Feniks Combining robo-adviser systems with human agents delivers better conversations and higher satisfaction.
Turning Referrals Into Introductions By Julie Littlechild At the risk of over-simplifying the solution, I'm going to over-simplify the solution: Talk to clients who have made introductions.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.