How Bad Leads Are Like Fake News By Jaimie Pickles It is time to initiate actions that will expose and minimize the impact of bad actors in the insurance lead-generation space.
Agency Succession Plans: Do It Now! By Mike Manes When an owner dies, becomes disabled, disappears or loses the ability to lead effectively, the best insurance can be a succession plan.
What Tasks Should Agencies Outsource? By Rick Gregory Outsourcing can be an effective tool for maximizing resources — but only when certain criteria are met.
Why Insurance Isn't Like Facebook By Bill Wilson The insurance purchase cannot (and should not) be reduced to a Facebook like or an Amazon-like “1-Click” purchase.
Is There a Future for MGAs? By Cory Crosland MGAs have a unique role in the insurance life cycle, and they will either innovate and evolve or be eliminated from the food chain.
Could Your Agency Pass a Risk Audit? Our industry was built on a Main Street model in a Father Knows Best world. Some agents haven’t evolved while the world has.
Don’t Forget Your Best Strategic Weapon By Thomas Gay When clients feel that their provider is very engaged, 98% provide referrals to their advisers during the course of a year.
10 Insurance Questions for 2017 By Tony Steuer Will this be the year that the U.S. insurance industry moves toward level commissions or fee-based products across all product lines?
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.